Frequently Asked Questions

This Agreement was last modified on 18th february 2016

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Shipping Information

What Delivery Methods Are Available?

Ghsmartstore uses 2 (two) major delivery methods which are:

1). We also offer a drop off delivery direct to your home when an order is placed.

2). Pick up delivery – Orders can be picked up directly from an of our nearest outlets.


How Long Will it Take To Get My Package?

We’ll make the shipment to your order when full payment is received (in the case of online payment system) within 3-5 days.

How Do I Track My Order?

You can track your orders as the tracking number would be sent to your email to track your shipment or you click the track your order link on the website and type in your order email address and order ID.

Do I Need A Account To Place Order?

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FAQ Second Version

How Do I Place an Order?

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You can purchase directly from the store by simply locating your desired product and then clicking on the add to cart button then the product would be added to your cart. A notification with a green background pops above the product with the option to view cart. Click on view cart then click on proceed to checkout. Choose the payment method to pay for the product then click on make payment. If what you really want is not displayed on the shop, kindly send us an email

How Should I to Contact if I Have Any Queries?

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For any inquiries regarding purchase of goods, send an email to

For other inquiries like how to use our platform, kindly send an email to

Or still get in touch with us on phone by calling +233238959074

Do I Need an Account to Place an Order?

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You do not need an account before you can place an order.